Privacy Policy

At Rozi App, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following types of information:

• Name, mobile number, email address, and profile details
• Current location for service matching and live tracking
• Device information such as device model, OS version, and app usage data
• Wallet transaction and booking history
• Ratings, reviews, and customer support communications

2. How We Use Your Information

Your information is used for the following purposes:

• To connect customers with nearby service providers
• To process bookings and wallet transactions
• To improve app functionality and user experience
• To provide customer support and resolve disputes
• To send notifications regarding bookings and updates
• To maintain platform safety and prevent fraud

3. Location Services

Rozi App uses real-time GPS location to help customers find nearby service providers and to allow live tracking during bookings. Location access may run in the background while an active booking is ongoing.

4. Wallet & Payments

Rozi App may provide wallet and payment features for booking transactions. We do not store sensitive banking information such as debit/credit card details on our servers. Payment processing may be handled through secure third-party payment gateways.

5. Data Sharing

We do not sell your personal information to third parties. Limited information may be shared in the following situations:

• Between customers and providers for completing bookings
• With payment partners for transaction processing
• When required by law or government authorities
• To protect the rights, safety, and security of users and the platform

6. Data Security

We implement appropriate technical and security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

7. User Responsibilities

• Users must provide accurate information while registering
• Users are responsible for maintaining account confidentiality
• Any misuse, fraud, or illegal activity may result in account suspension

8. Children’s Privacy

Rozi App is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Account Deletion

Users may request account deletion by contacting our support team. Certain information may be retained for legal, security, or accounting purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

• App Name: Rozi App
• Email: iamsumit654@gmail.com
• Phone: +91 89623 24280
• Country: India